# Lindy use cases, and the open-source system that hands the same work back

> Lindy's own use-cases page lists the jobs a team hands over, from triaging support to logging invoices. Kortix is the open-source AI Operating System that runs the same jobs as sessions, each landing as a change request.

URL: https://lindyalternative.com/lindy-use-cases

_By team_

## The work Lindy lists, run as sessions you review

Lindy's own use-cases page groups the jobs by team; each card shows that job as a Kortix session.

### Customer support: Triages the queue and drafts the replies.

A session reads the tickets, groups them by cause, and drafts the replies in a change request a person reviews.

What lands: `support/triage.md`

- Drafted from past tickets: 8
- Routed to a person: 3
- Waiting on info: 2

13 tickets · 3 for a person

### Sales pipeline: Updates the CRM from what the calls said.

A session reads the call notes, edits the account records, and lands the edits as a diff you can read.

What lands: `crm/globex-contact.diff`

```diff
-contact: 4021
+contact: 4021 (renewed 12 mo)
-stage: discovery
+stage: closed-won
```

+2 −2

3 fields updated · 1 change request

### Finance and ops: Logs every invoice and flags the spend that moved.

A session pulls the invoices, reconciles them against the ledger, and lands the log as a spreadsheet.

What lands: `finance/globex-invoices.xlsx`

| Vendor | Invoiced | Logged |
| --- | --- | --- |
| Northwind | 1,225 | 1,182 |
| Globex | 180 | 198 |
| Total | 1,405 | 1,380 |

1 vendor over plan

### Product and engineering: Writes the changelog and chases stale pull requests.

A session reads what merged, drafts the changelog, and opens it as a change request for review.

What lands: `product/changelog.md`

- Merged and drafted: 14
- Waiting on review: 3
- Stale pull requests nudged: 2

one changelog in a change request

## What Lindy's own use-cases page lists

Lindy's [use-cases page](https://www.lindy.ai/use-cases) groups the work by team. Under "the jobs teams hand over first" it lists tracking competitors, watching a pipeline, and building the staff meeting deck. Everyday productivity covers catching up, planning the week, and prepping meetings. Marketing, Sales, Customer Support, Operations and Finance, and Product and Engineering each carry their own list: checking ad spend, running the deal-won handoff, triaging the support queue, logging invoices, and chasing stale pull requests.

## The same job, handed back as a file

On Kortix, each of those jobs is a session. Kortix is the open-source AI Operating System: your agents, their skills, your company memory, and every connector in one git repo you own. A session runs one agent in its own sandbox on a branch named after the session; the agent commits and opens a change request a person reviews.

```text
project (git repo + kortix.yaml)
└─ session ──> a cloud computer on a branch
   └─ the agent works
   └─ change request ──> you review and merge ──> main
```

The report, the updated record, and the drafted reply survive as files next to the instructions that produced them, so the team reads them, diffs them, and rolls any of it back.

## The angle the vendor pages leave out

Lindy keeps the work in its cloud and holds approvals on actions with outside impact, per its own pages. On Kortix the work lands in a repo your team reads first, and each tool an agent may touch is set to Allow, Ask, or Block. When the data has to stay on the team's own network, self-hosting runs the same open-source stack on your own box and is free. The other options are compared on [Lindy alternatives](/lindy-alternatives), the team case is on [Lindy for teams](/lindy-for-teams), and the money question is on [is Lindy worth it](/is-lindy-worth-it).

_FAQ_

## What can Lindy do? Questions before you pick

Short answers about the jobs, where the work lands, and the open-source option.

### What can Lindy do?

Lindy's own use-cases page lists the jobs by team, from tracking competitors and watching a pipeline to triaging support, logging invoices, and writing the changelog.

### How does Kortix run the same jobs?

Each job is a session on its own cloud computer. The agent returns finished work as files and lands it as a change request a person reviews.

### Do I have to self-host to use Kortix?

No. Run it on Kortix Cloud, in your VPC, or on your own on-prem network. Self-host is free, and the managed cloud is the hosted option.

### Where do the agents, skills, and memory live?

In one git repo you own, as plain files today you can read, diff, and roll back. The wider field is on the Lindy alternatives page.

## Turn the jobs into work that lands in a repo you own.

Start with one session, one agent, and one change request.

[Try Kortix](https://kortix.com) · [Is Lindy worth it?](https://lindyalternative.com/is-lindy-worth-it)

Open source · Any model, your keys · Self-host, VPC, or on-prem